At Footcharm, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, email address, phone number, and billing/shipping details when you make a purchase or create an account.
- Payment Information: Payment details are securely processed through third-party payment gateways and are not stored on our servers.
- Usage Data: Information about your interactions with our website, including pages visited, products viewed, and browsing behavior.
- Cookies and Tracking Technologies: Data collected through cookies to improve your user experience and provide relevant offers.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfill your orders, including shipping and returns.
- To improve our website, products, and services based on your preferences.
- To provide customer support and respond to your inquiries.
- To send promotional emails, special offers, and updates (you can opt out at any time).
- To detect and prevent fraud or unauthorized access.
3. Sharing Your Information
We respect your privacy and do not sell, rent, or share your personal information with third parties, except as necessary for:
- Payment processing through trusted third-party gateways.
- Shipping and delivery partners to fulfill your orders.
- Legal obligations or to protect our rights.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand user behavior, track preferences, and improve website functionality. You can adjust your browser settings to decline cookies if you prefer.
6. Your Rights
As a user, you have the following rights:
- Access to the personal information we hold about you.
- Request corrections or updates to your personal data.
- Opt-out of receiving promotional communications.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at support@footcharm.com.
By using Footcharm, you agree to this Privacy Policy. We value your trust and are committed to safeguarding your personal information.